Collection: SHIPPING AND RETURNS

We locally make your garments from scratch to ensure we meet your specific specs. Quality take times and our manufacturing lead time is 15 working days + delivery. 

Once your order is ready, you will receive an email with your Fastway tracking number. 

Gauteng - 1-2 working days. 

National- 2-3 working days. 

Outlying Areas- 3-6 working days. 

 If you are experiencing any complications or delays with your delivery please contact us to follow up with the courier company.  

Stock items on the website will be dispatched in 24/48 hours. 

RETURNS:

If you are not satisfied with your clothing purchase you can send it back to us for an exchange or a return within 14 days of receipt. Please email sales@cheynadot.co.za for any returns or exchange queries.

If the size you've chosen isn't a suitable fit you will be able to exchange by returning the item(s) back to us using a courier of your choice at your cost. Once items have been received in good condition and unused we will send the replacement item to you at our cost. 

Please note our returns policy only covers items that have a manufacturing defect and does not cover ordinary wear and tear or damage caused by improper use. 

Please double check our SIZE CHART before ordering.

Address for returns: 

30 Pont Road 

Bryanston 

2191 

Contact: Cheyna

Email: sales@cheynadot.co.za